The Lady I talked to was very helpful
The Lady I talked to was very helpful. The only thing I didn't like was that I was on hold for 8 minutes. But very easy to deal with. I called and the adjuster was there the next day.
By MIKE B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
113 reviews
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First Chicago Insurance specializes in developing affordable auto insurance products for good drivers in Illinois, Indiana, Iowa, Kansas, Missouri, and Wisconsin.
First Chicago Insurance (firstchicagoinsurance.com) has 113 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 23 reviews with 5 stars · Clear filters
The Lady I talked to was very helpful. The only thing I didn't like was that I was on hold for 8 minutes. But very easy to deal with. I called and the adjuster was there the next day.
By MIKE B.
Two thumbs up
By ANTHONY C.
The person who assist was very professional in helping me resolve my issue. Cristina Servin
By LOUISE A.
Nice easy service
By OLILIA
Friendly, courteous, knowledge and exemplary customer service.
By DOROTHY M.
The very first time I’ve called. The person I spoke to was very helpful. I wish I could remember her name.
By ALBERTO SANTIAGO G.
Good service
By NIRAN D G.