Superb customer service
Superb customer service and promptness in replacing a bent rim.
By RG
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Beach Cruiser Bikes are designed in Hermosa Beach, CA, the mecca of cruiser bike riding. Bikes for men, women, and kids that blend style and functionality.
Firmstrong Bikes (firmstrong.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 318 reviews with 5 stars · Clear filters
Superb customer service and promptness in replacing a bent rim.
By RG
A fantastic value. I have several Firmstrong Bikes.
By Bryon
I have had a Firmstrong CA520 26" 3-speed for over 5 years and my wife sports an Urban Lady 20" model and we constantly get compliments on our custom cruisers as we cruise the beaches of Hilton Head Island. You won't get a better quality bike anywhere...
By MICHAEL
Firmstrong is my daily commuter bike. Light but durable aluminum frame is perfect for city streets. Satisfied with my purchase.
By Elliot
My orange Urban with chrome fenders is the most handsome bike on the waterfront in Gulfport, MS. Love it
By Jason G.
I have two girls and they have 3 Firmstrong Beach Cruisers between the two of them. Great bikes!
By Aaron P.
Got this for my daughters 8th birthday. She’s still riding it a year later. Nice bike!
By Kellie
Love, love, love my 7-speed CA-520. Best bike I've ever owned tbh.
By Richard