I love my cruiser bike!
I love my cruiser bike!
By David
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Beach Cruiser Bikes are designed in Hermosa Beach, CA, the mecca of cruiser bike riding. Bikes for men, women, and kids that blend style and functionality.
Firmstrong Bikes (firmstrong.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 318 reviews with 5 stars · Clear filters
I love my cruiser bike!
By David
I love my purchased! I had an issue with one of the bar handles. I called the company, and they sent me a new one. I was very happy with the customer service they provided.
By Ivonne
Great bike!... great company!
By Maurice
Bike had a few problems when it arrived, I called Firmstrong, and they fixed them IMMEDIATELY. I have never had better customer service from anyone. You can buy with confidence from these people. If your bike is not perfect when you get it, they will fix it.........
By Kenneth W.
I absolutely love my bike! It is comfortable, rides nice, and looks great. I would highly recommend this bike to anyone!!
By jody
Actually, I didn't have an experience with Firmstrong Bikes. I haven't bought one and haven't contacted the company. I have no idea why I'm being asked to rate it, but their bikes look nice and if I was going to purchase a bike, I would consider one alongside of the Mango Macaw. It wold be a tough decision to make, though, since I like both. But I wouldn't have to buy fenders for the Mango bike. Or matching rims. They come with them. That might tip the scales in their favor.
By David
Purchase a Firmstrong Big Chief 3.0 since I needed a bicycle for a heavier rider. The bike frame itself is very well built. Overall seems like quality construction. I did not care for the rim and tires that came with the bike, wo I swapped thos out. As well as the stem, handlebars and seat. Very happy with my purchase. I'd highly recommend Firmstrong bicycles to anyone looking for a well built bicycle.
By GB
Well built! Fun and comfortable cruiser to ride... Looks great in matte black too!
By Tim