The bike and service are superior
The bike and service are superior
By Sharon H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Beach Cruiser Bikes are designed in Hermosa Beach, CA, the mecca of cruiser bike riding. Bikes for men, women, and kids that blend style and functionality.
Firmstrong Bikes (firmstrong.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 318 reviews with 5 stars · Clear filters
The bike and service are superior
By Sharon H.
No Negative comment at this time for Firmstrong Bicycles I am ok with them so far. 7.26.19...
By Jerry G.
My contact with a Firmstrong representative was very helpful and a positive experience. This is the second Firmstrong bike I have purchased (first directly through Firmstrong) in two years. I am very pleased with the quality, style and performance of these bikes. We get "nice bike" comments on our local bike path very often.
By Josef
Great value and a great price!
By Ingo
Great service! They made sure to get the bike here quickly for my wife's birthday! THANK YOU!
By Anthony T.
Excellent customer service and a great quality bike!
By James F.
Great product!
By Kenneth M.
My bike is amazing! Easy to put together and high quality! Shipping was faster then promised!!!!!!
By Marc B.