Customer Service
Extremely satisfied with the customer service experience. I will always use Firmoo.
By Courtney B.
The Fair Hearing score
4.5/ 5
Excellent
6,647 reviews
FirmooRating distribution
Select a line to read only those reviews.
What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Firmoo
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
- Also known as
- firmoo.com
- Website
- firmoo.com
- Category
- Vision & Hearing
- Location
- South El Monte, California
- Listed on The Fair Hearing
- 2026