I love my glasses
Lots of choices, great service, good prices, perfect fit. will purchase again!
By Amanda Crayle P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Lots of choices, great service, good prices, perfect fit. will purchase again!
By Amanda Crayle P.
honestly this is fantastic, the customer service was excellent!
By Rae
I purchased my glasses from Firmoo in the style S8841 and colour C200 which was the clear frame. My total was $30.80 which covered special lenses and shipping. It was purchased on 03/17/2017 and delivered 04/11/2017 to the U.S. which was a period of 3 1/2 weeks. These frames are impeccable quality, my prescription was correct and I continuously receive compliments each time I wear them. They even send you follow up e mail 3 months after on properly maintaining your frames and lenses for longevity. i highly recommend Firmoo, you won't regret purchasing from them.
By T M.
Je recommande ce site. Mes lunettes sont de la bonne force et je suis vraiment satisfaite du service rapide et professionel que j'ai eu!
By Meghann D.
I LOVE these glasses!!! I've had them for almost 2 yrs & they are still my favorite pair!!! Fast shipping! I can't wait to get my next pair!!
By Shannon R.
Amazing customer service! I ordered 2 pairs of glasses with the wrong prescription and they happily remade new ones with the correct prescription for just the price of shipping! 10/10 would recommend
By Su P.
Great quality, reasonable, and stylish glasses! I've more than pleased with my recent purchases from Firmoo. Will always recommend!
By Brittany
Great customer service! Great glasses! Fast shipping! I highly recommend Firmoo!
By Emily C.