They’re amazing!
They’re amazing! Super helpful and detailed, and even going above and beyond to clarify orders to ensure accuracy. ^_^
By Josie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
They’re amazing! Super helpful and detailed, and even going above and beyond to clarify orders to ensure accuracy. ^_^
By Josie
Gli occhiali sono stupendi, perfetti in ogni dettaglio. Consigliatissimo il sito e poi gli assistenti sono veramente premurosi e aiutano in tutto 😊 Sono soddisfattissima!
By Annalisa L.
Hello Firmoo. Its Cindy from BC Canada. I got my glasses today and I want to say that I am BEYOND pleased. My new specs are absolutely GORGEOUS!!! they suit me perfectly. I was afraid to buy prescription online glasses because I wasn't sure if the style was going to be good for me since I wasn't physically able to try on different styles and frames sizes but I must say that when I downloaded a picture of myself, and did try several styles wasn't too bad and went for something I never thought it would look so good on me. This is my first time I purchased rx glasses and I must say it won't be the last. I am a pleased costumer and will spread the word. The case my glasses came in is so beautiful plus the repair kit I got its so sweet. THANK YOU SO MUCH!!! This is my Christmas present for me and from me. The price is RIGHT! AND I will be placing another order in the near future. Too bad you guys don't do contact lenses if you did I would without a doubt to put an order. If you know of a reputable place where I can purchase online contact lenses please let me know. Thank you once again Cindy Valdez.
By Cindy V.
My glasses were not only inexpensive but they were stylish and my prescription was a perfect fit. I will be ordering a second and a third pair
By Neyamavu R.
The glasses are awesome and fit perfect! I've already recieved compliments from strangers... i had some questions to the support and they were answered very fast and kindly. I'm more than happy about the service and glasses... very good job, go on! :)
By sun24021989
I like the follow up service: it sends me a tracking number so I can easily check the delivery date. Thanks!
By S D.
I have 4 pairs of glasses from Firmoo in less than a year. I guess that explains how awesome their products are. They never fail to give the best customer satisfaction. I always get compliments with their eyeglasses. Hands down the best! Two thumbs up!
By Ella D.
Worth the wait. Very nice high quality glasses at an affordable price!! My customer support Molly helped me with any questions I had. 11/10 overall
By Dave