Firmoo's service was fantastic
Firmoo's service was fantastic. They were very accommodating to my needs, and quick to resolve any issues. I am a happy customer.
By Jose A. O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Firmoo's service was fantastic. They were very accommodating to my needs, and quick to resolve any issues. I am a happy customer.
By Jose A. O.
Fast responses, always trying to help finding good solutions if there are any problems.
By Lyla O.
Good price. Even got reduction coupon. I have got too a tracking number and a follow up. Thank you.
By Yacine
Laura gave me a great service. Thank you very much.
By Virginie R.
Elles sont parfaites ! Très rapide pour la confection et la livraison ! Merci !
By Dominique
My return was sooo easy to process and the people I worked with were awesome!
By Olivia S.
They keep you updated a lot, they're amazing.
By Breeja J.
Firmoo was so quick and easy to use. The questions along the way of picking my best frames and lenses we're super simple and easy to understand. I've gotten so many compliments on my non-rx glasses!
By Jamie M.