Best products and customer service!!!
Best products and customer service! 10/10 would recommend ❤️
By Loise Zymone V. B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Best products and customer service! 10/10 would recommend ❤️
By Loise Zymone V. B.
The glasses were great in quality and style. The only thing that frustrated me was that I could only pick one! Lol. Customer service was peak too. Definitely getting more from them.
By Kristina C.
Very kind and very thorough. Thank you!
By Kari P.
Loved my glasses! Best value out there! Quality is way beyond expected! Gonna spread the word!
By Melanie P.
I love these glasses! Not only are they affordable but they are so cute! Thank you so so much you guys! I will definitely be purchasing from you again.
By isabella
The quality of their glasses was equal or better to that of other online eyewear companies I’ve used. They also double checked with me because my PD was smaller than normal. And when having an issue with one of the two pairs of glasses I ordered, it was quickly resolved by Agnes, the agent who assisted me in a matter of days. I would definitely recommend Firmoo, and if I need new glasses in the future, I would try them again.
By Amanda B.
I would definitely recommend this company. They’re patient and work with you. Items ship pretty fast as well. Their glasses are amazing quality. I was skeptical the first time I ordered from them, but have been satisfied ever since. I’m glad I did, everyone loves my glasses and I’ve ordered a second pair.
By Nasiah B.
The Glasses Here Are Great Quality and They Have Great Prices, The Service Is Great They Reply Fast and Fix Any Issue I Have
By Lizz A.