Firmoo
I love the experience that I have been given because I’m never worried about my parcel not showing up. I know it will
By Sumaya
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
I love the experience that I have been given because I’m never worried about my parcel not showing up. I know it will
By Sumaya
I have never had such great and quick service from any other website. Firmoo has helped me in a great amount. 100 reliable and always willing to satisfy costumers. Firmoo has never let me down.
By Krystal A.
Love these glasses they are amazing
By Sparkle B.
Excellent service. Fast, quality and they have awesome warranty
By Ivan
Very stylish and affordable glasses, I am in love!
By Lynn J.
I love the online shop firmoo.com, they sell quality glasses! Fast delivery! I love my new glasses!
By Silvia P.
Punctuality, good price and best quality are three adjectives that describe this brand !
By David S.
I'm giving it 5 stars because the shipment was a disaster, one pair was bend because the cases were smashed, BUT Firmoo answered quickly and efficiently. For me, the customer service is more important than the product itself. However, the glasses were great, according to my formula, good shape and i loved the blue filter to work on the computer (which i do all day). I will order again.
By Virginia R.