So many options
So many options, great quality, and affordable.
By Stephanie R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
So many options, great quality, and affordable.
By Stephanie R.
Firmoo glasses are fantastic! For a fraction of the cost, you get the same quality. Excellent service!
By Natasha M.
I loved my glasses! Its good quality as well the accesories and shipping was fast. Totally recomended:)
By cahle C.
I received my glasses faster than another compagny here in Canada where I am. And got two glasses for the price of one and really the price for the quality is really nice. And when I had an issue with one they fixed it really fast. Then, I just received my second command. I LOVE Firmoo. I really enjoyed my first experience of glasses on the internet.
By Zoé M.
Good quality glasses, fast expedition. Highly recommended !
By Atena Lifestyle (.
Zanna was a wonderful help! I am very satisfied with the customer service and I can't wait for my new pair of glasses! Thanks :)
By Deanna A.
Thank you Maggie! Customer service was great... I cancelled my order and had some questions and I got a response within 2 hours. :)
By Lily
Quick and prompt responses. Well trained and easily understood the problem at hand. Recommended me solutions and theoretical outcomes to what I should expect.
By Dan