I love these glasses so much!
I love these glasses so much and the shipping was impressively fast. Thanks. I can't wait to buy my next pair from you guys.
By April C A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
I love these glasses so much and the shipping was impressively fast. Thanks. I can't wait to buy my next pair from you guys.
By April C A.
Occhiali di qualità ad un modico prezzo, attenzione ai piccoli dettagli, spedizione veloce, montature alla moda.... Che dire.. Per me è super!!!!
By Maria G.
Loved the customer service. They were so friendly and quick on what I wanted and needed help with. Highly recommend this place :)!
By Sandra Q.
So I foun this website because it offered cute frames with prescription that didn't cost a fortune. I loved soo many diffrent ones. I did place my order but it had wrong prescription unfortunately. Firmoo gave me new pair for free! Like whaat but I'm so happy about their service I will order more probably :D
By Veronica
Had a great CS experience. I ordered glasses and accidentally messed up typing in my prescription. When I got my glasses, they looked great, but I knew I'd messed up the prescription. I contacted CS, and they simply made sure the prescription on my account was correct, and then gave me a code to reorder them. Couldn't have asked for better
By Freeman Anton W.
The glasses are very nice and are not expensive. I ordered 2 pairs and wasn’t very satisfied with the second pair but they met my needs and helped me !!! Will continue to shop on here
By Sal V.
This was my first time ordering from Firmoo and I am SO happy with the glasses. The clarity and coatings are phenomonal. I normally use a competetor for online eyewear purchases but Firmoo has proven to be serious competition! Thank you!
By Brittany van V.
Excellent customer service! One pair of glasses I ordered didn't fit my face well, and Sophie worked with me to find the best solution. Ultimately, I requested a refund, and the process was simple and painless. I really enjoyed the other pair of glasses I ordered, and plan to use Firmoo for future pairs!
By Morgan