Amazing site
Amazing quality, fast delivery and great customer service! The customer service responds very quickly and is very helpful. I would definitely recommend Firmoo to anyone!
By Justine
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Amazing quality, fast delivery and great customer service! The customer service responds very quickly and is very helpful. I would definitely recommend Firmoo to anyone!
By Justine
Excellent, I would recommend this company to anyone. The prescription was correct and the frames are great.
By Tanya F.
I absolutely love them. The frames are big but not too big where they cover my brows. The light weight plastic helps keep them in place as opposed to my $300 kiaser glasses no matter how much I bend the center holders or the stems the heavy metal makes them slide down ruining the make up on my nose. So yea, I was pleasantly surprised. I didn't have high expectations so I didn't order the anti-reflective coating, I regret that now because I use these all the time. Shipping took a week. I wish they had an app.
By Nancy P.
Fast response and excellent exchange service.
By Juoh S.
I love all the eye glasses that I've ordered. Quality glasses with low prices.
By Kathy W.
Firmoo eyeglasses and service is extraordinary. I am referring Firmoo to all my friends.
By Michael G.
Great quality, great service 5/5
By Radu C.
These guys provide excellent customer service. I have been in touch with Sophie. Firmoo is amazing.
By Shaveta