Very good service
Very good service
By Caya
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Very good service
By Caya
They were really responsive and helpful!
By Raz
Love the variety of glasses and the excellent customer service.
By Tiana S.
Firmoo has great glasses for a good price. I normally got my glasses at this shop every time after I get my eyes checked. I didn't like their selections of glasses at that shop. So I went to the internet to find another option for cheap glasses. I stumbled upon firmoo, and was sceptic at first because of ordering glasses online. But there's nothing to worry about, the prescription is always perfect. The frames they have available are trendy and well priced, and ship faster than where I use to get my glasses from.
By Videos F.
Great product, shipping fast, quality excellent, I forget the great brand, Firmoo will do my glasses from now.
By amine S.
Excellent : great quality and fast shipping! Im amazed I really wasn't expecting this !! I recommend
By Sheilla T.
Glasses are wonderful and high quality! The shipment was very fast and the staff very kind! Love everything!
By Valentina G.
Great customer service! Agnes was very helpful and thorough. She explained my options and was quick to respond. I am very satisfied with her customer service.
By Raquel