I’m very satisfied
I’m very satisfied
By Sabrina M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
I’m very satisfied
By Sabrina M.
Agnes got excellent customer service!! Keep up the great work, and thank you for your help, I really appreciate you!
By Lisa R.
I'm very impressed: quick, easy, inexpensive, very good product. Can't ask for much more in this mix of affordable, fast quality. Love it, 10/10 would recommend!
By sean R.
Bought three pairs and even though one wasnt quite right? They refunded that pair and asked that I maybe donate them to help others. Love my other two pairs and VERY happy with how wonderful the process was.
By Jennifer H.
grazie firmoo,ottimi occhiali e soprattutto un ottimo servizio clienti,un azienda molto affidabile
By Antonella B.
I ordered some cute, light pink glasses and I love them. They arrived fairly quickly and there were absolutely no problems with the prescription. Pretty satisfied, especially with the glasses being beyond cheap in comparison to ordering them at the eye doctor. Really happy with what I got!
By Lexes O.
I 'm very happy with my pair of glasses!! They are amazing!! Fast delivery and excellent service, very affordable price!! I recommend this website.
By Sedraoui
I love their CRS! They reply fast as well. I didn't find one of my glasses appealing on me and they were understanding and helped me get new frames that I did like!
By Ionotzi Enriquez C.