Perfect
Perfect. Got exactly what I needed done in less than I thought it would take
By Kaleigh B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Perfect. Got exactly what I needed done in less than I thought it would take
By Kaleigh B.
Timely follow up and attention to detail. Shandee’s customer service is top notch. Very satisfied with the level of communication on my replacement order and Firmoo in general. Have now recommended this company to several people!
By DB
Once again, Shandee is fabulous!
By Anna S.
Amazing fast response and a great deal for exchanges. Will recommend to all my friends and family
By Owasif R.
I love these frames. I am using them as sunglasses and they look super cute. I have purchased over a dozen frames from Firmoo. They are like potato chips. You can't get just one. There are so many styles at great savings over retail walk in stores. I highly recommend Firmoo to all my friends and even strangers who admire my glasses.
By Lynn
I love my glass.. The quality of the glass are everything.. I was alittle worry at first.. but i absolutely love them
By Ariana D T.
Excellent customer service
By Halil K.
Quicjly resolved my problem and am thankful for it
By D R.