Great High quality and prices are very good!
First thank you Firmoo for the great frames and lenses! Shipping was fast and the quality of both the frames and lenses are great! I cant see why you would want to buy them anywhere else!
By Rob
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
First thank you Firmoo for the great frames and lenses! Shipping was fast and the quality of both the frames and lenses are great! I cant see why you would want to buy them anywhere else!
By Rob
I have communicated by emails with Abigail. This is a great experience for me. I have received many compliments on the glasses just on the first day. Thank you Abigail and Firmoo. :)
By Khao T.
Very satisfied of customer service.
By tania P.
The glasses are cute, accurate (they double check for you) and delivered fast. Not a thing to complain about :)
By Gabriela C.
awesome customer service and eyewear
By Jody W.
Firmoo is the absolute best website for eyewear !!! I started with one to try, now I've got 7 pairs, each as glamorous as the other. The quality of their frames is very impressive for such low price, the prescription is always right and the customer service is amazing. I would recommend this website to everyone !!!
By Caroline L.
Irish is great! She was very helpful!
By Debbie G.
Excellent customer service resolved my problem, Once again, Reyanna is fabulous! Will recommend to all my friends and family.
By Frances C.