Excellent value!
Great glasses for the price and the customer service is excellent. Have used several times!
By Traci J.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Great glasses for the price and the customer service is excellent. Have used several times!
By Traci J.
I’ve loved each and every pair of glasses that I’ve received from Firmoo. My prescription lenses are always perfect. Shipping isn’t always ideal, but customer support is always willing to do whatever needs to be done to help.This company has become my go to for whenever my family needs glasses!
By Linda B.
Super azienda. Fanno occhiali bellissimi a prezzi super concorrenziali. È già la terza volta che compro da loro e sono soddisfatta. Basta fare l'upload della ricetta dell'oculista e il gioco è fatto. Consigliatissimi
By Emanuela M.
Buenas ! Estoy deseando de pillarme unas gafas de estás , tienen buenísima pinta , pero no sé dónde ir a que me vean la vista para saber la graduación, Sabéis cuánto cuesta en Sevilla que te miren la vista para darte un diagnóstico?? gracias de antemano
By Tamara P.
Great Customer Service. The Chat feature is extremely helpful!!! They offer really fun and traditional frames.
By MSDWG
Prima esperienza,.ma molto soddisfatta, ho avuto un problema che il servizio clienti ha risolto immediatamente
By Silvy
The prices and quality are very good, unfortunately I had some issue with my varifocal lenses but they help me to resolve it very quickly.
By Stefano M.
Firmoo is amazing for glasses, frames, etc. Their customer support is always so friendly, helpful, and courteous. Shopping on their site is always so pleasant, their shipping is always on time, and I cannot recommend Firmoo enough. Their frame selection is stunning. They have frames for every face type, style, they constantly come out with new styles, their coupons and discounts are amazing, and their price point is impeccable.
By Amanda A.