Excellent quality frames and lenses and…
Excellent quality frames and lenses and great customer service!
By MK
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Excellent quality frames and lenses and great customer service!
By MK
Bestelling in ongeveer 1,5 week geleverd uit China. Prima brilletje op de goede sterkte, simpel montuur maar zo kun je er prima een paar op voorraad hebben als reserve. Keurige levering in hoesje.
By Bas
I've had a very pleasant experience with this company and will be recommending them to my family and friends. They are professional, polite, and extremely quick and helpful. Their service was top tier.
By PamelaS
Website easy to navigate, 2 pair of glasses ordered, received and they were perfect...just what I wanted. Fast shipping.
By Sheryl B.
I had some confusion about a discount code and customer service was super helpful and responded right away.
By Blake
I absolutely love my firmoo glasses. I got the driving lenses which has the built in UV blocking and blue light blocking, it actually works for me personally. I bought firmoo lenses because at the eye doctor near me their $100 and up which my old pair were $190 but they broke so when I had to upgrade my prescription, I wanted to find more affordable glasses which I have and I will be buying more in the future.
By lola P.
Fast delivery and excellent customer service. Can recommend wholeheartedly
By Andrea B.
Le fatture erano mancanti del mio codice fiscale e dei dati della Firmoo, ragione sociale, sede legale e partiva iva/codice fiscale. Ho fatto una richiesta di correzione ed in meno di 24 ore hanno provveduto. La correzione era necessaria per la detraibilità fiscale in italia. Ottimo servizio di firmoo
By Garry Virgilio S.