Good communication & prompt shipping
Good communication & prompt shipping. Quality refills at a competitive price.
By Tracie E.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
104 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a young company, and the average age of our employees is not more than 25 years old, so we know better what our customers need and are more willing to research exclusive products belonging to our company. We are also happy to serve customers, and customer satisfaction is our greatest pursuit.
Firik (firikshop.com) has 104 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 92 reviews with 5 stars · Clear filters
Good communication & prompt shipping. Quality refills at a competitive price.
By Tracie E.
They actually carry the litter genie replacement bags that Amazon took off their store. -not a bot
By Patrick G.
I was pleasantly surprised at how fast I received my order. Haven’t used the bags yet, but I’m sure they will be great.
By Susan Van E.
Their product has proven to be better than the original. Much easier to use and lasts much longer.
By Donald W.
Very fast shipping. Love the product
By Laura O.
This is my second order from this shop, and it arrived even faster than the first one (like, "next day" fast). I usually won't order from shops like this one because it doesn't have many items, and it's not what we are accustomed to seeing in these days of fancy sites, but my hands were tied since the generic (and better) refill cassettes for my litter containment system are no longer available on Amazon. Having taken a chance, I'm glad I did---both times this seller has come through. One thing to note: Both orders were shipped using Amazon boxes, and from what appears to be an Amazon facility. So I don't know what is going on with that, since this product is no longer available on Amazon directly, but ordering from firikshop.com has thus far yielded excellent results.
By Rebecca O.
Great value. Fast shipping. Happy with my purchase
By SarahL
Great product! I think the bags in the FIRIK Refill Cassette are better than the original. Plus the shipping was ultra fast even through the holiday season. Will definitely but again & tell all my friends who have a Litter Genie about this seller.
By Jo-Ann M.