Product is great as describe and I am…
Product is great as describe and I am happy with shipping, handling on time.
By pete P.
Sunday, November 8, 2026 · Customer reviews of US businesses

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163 reviews
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Shopping for a fireplace? Look no further than FireplacesUSA. We have the best selection of fireplaces online, with prices and delivery that can't be beat.
Fireplaces USA (fireplacesusa.com) has 163 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 105 reviews with 5 stars · Clear filters
Product is great as describe and I am happy with shipping, handling on time.
By pete P.
I was somewhat suspect that the item would be shipped and delivered as promised. All other sites appeared to have the item but after going through their ordering process suddenly it was listed as several months out. Surprisingly my item arrived on time and in intact.
By Steve
We purchased the Dimplex Revillusion 42” Weathered Concrete electric fireplace. The fireplace came quickly and was easy to install. Most realistic electric fireplace we’ve seen. Great product and great service from Fireplaces USA!
By Annie
Great responsive service. Sent the fireplaces on time as promised. The first was stolen off my driveway, and fireplaces worked with UPS to do the replacement.
By Sami M.
Absolutely love the look of our new fireplace! We converted our gas fireplace to an electric one and this one exceeds our expectations when it comes to quality and aesthetics. It has several options available for customizing the flames and colors which really adds to the ambiance experience! Fast shipping and competitive pricing. A+! Will purchase from again!
By Christine B.
The fireplace is amazing. quick delivery and great service.
By Byron G.
Website ordering was easy and fireplace arrived in 2 days. Delivery guy helped get it into my garage. I couldn't have expected anything more.
By James A.
It was easy to order and fair price my fireplace
By Lola P.