Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
Fire Line EquipmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We take pride in delivering top-quality products along with personalized support. This commitment sets us apart from the competition. Regardless of the size or specific needs of your department, we can provide solutions. Our goal is to keep your team equipped, safe, and prepared for any emergency.Our dedication to the fire and emergency vehicle industry drives us. We aim to be your trusted partner in providing the best resources and support for your fire department. Your safety and success remain our top priorities
Fire Line Equipment (firelineequipment.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
18 approved reviews, newest moderated first
I picked fire line because they had the equipment I needed in stock. Their price including the shipping cost was considerably lower than the competitor who did not have the item in stock. I received an email within 15 minutes of making my online purchase that said the item will ship today. I am extremely satisfied. Thanks Fire Line!
By Albert
Response from Fire Line Equipment· Apr 11, 2025
Thank you for your business!
Great service trust company! 💯 recommended
By Wonderful Banana Ser C.
Response from Fire Line Equipment· Apr 11, 2025
Thank you for your business!
Great source for obsolete fire truck parts.
By Noah P.
Response from Fire Line Equipment· Feb 20, 2025
Thank you for your business!
Fast and rapid response for a needed part. Thank you!
By Dan
Response from Fire Line Equipment· Feb 7, 2025
Thank you for your business!
The products arrived in a timely manner. That mean alot to me.
By Brian Z.
Response from Fire Line Equipment· Feb 7, 2025
Thank you for your business!
Quick turn around time and shipping
By Charles S.
Response from Fire Line Equipment· Jan 13, 2025
Thank you for your business Charles!
Great People help full all the time. on line or on the phone.
By Michael M.
Response from Fire Line Equipment· Jan 13, 2025
Michael - Thank you for your feedback and, most importantly, for choosing to do business with us. We genuinely appreciate your trust and support. Your input helps us improve and ensures we can continue providing the best possible service. We look forward to serving you again in the future!
Still waiting on an order I purchased almost 2 weeks ago.. if you don't the stock the item don't sell it.
By Ashley R.
Response from Fire Line Equipment· Jan 13, 2025
Thank you for your feedback, and we sincerely apologize for the delay in your shipment. We understand how frustrating this can be and are actively working with Whelen to track your order. Most Whelen products are drop shipped directly from the manufacturer. We truly appreciate your patience and understanding and will have a further update for you today. 1/14/2025 - Great speaking with you on the phone today. Just followed up with an email that includes your tracking number for your complete order. Again, we apologize for the delay and appreciate your patience and business.
