Wonderful owners
Wonderful owners, wonderful products, wonderful service to Berks County.
By Zachary L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
372 reviews
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Located in downtown Kutztown since 2012, Firefly Bookstore is an independently-owned and operated new and used bookstore. Re-located in a bigger store in 2017, we now have almost 3000 square feet of space for over 50,000 items. We carry a great selection of titles including large sections of children's books, general fiction, sci-fi, mystery and thrillers, religion & metaphysics, cooking, history and biography. We have a selection of antiquarian titles and fine bindings. We also carry board games and puzzles (both new and used), toys, buttons, magnets, small gifts, note cards and each year, a large selection of calendars. We offer free gift wrapping, customer requests and special orders. We buy and trade books whenever the store is open. We have regular events all year long, including author signings and book releases, events for younger children and family game nights.
Firefly Bookstore (fireflybookstore.com) has 372 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 356 reviews with 5 stars · Clear filters
Wonderful owners, wonderful products, wonderful service to Berks County.
By Zachary L.
SERVICE WAS AWESOME, ORDERED THURSDAY RECEIVED ALEADY ON FRIDAY
By Craig R.
Finally I found a book about two robots getting it on. The very steamy story is named Synthetic Love Making of the Androids of Eros III. 10/10 would plaster this book again.
By Zuck M.
Ordered a couple of puzzles online. Got a phone call to confirm the order and shipping instructions. Received the complete order very quickly. Thank you Firefly for fantastic customer service!
By Judy E.
Well you guys are just fantastic and we can’t wait until we can get back in to see you all.
By Sandra D.
Book arrived safely and very quickly (within 2 days of purchase). For reference, I live within the same county as the store and about a 30 minutes drive from it. Still, was not expecting to recieve my book so fast. I love this store with all my heart and will continue to support it in whatever way I can.
By Bethany B.
wifes favourite bookstore
By Rupert C.
They ship free FREE to Berks country but if you live close you can pick up your book hanging on the back doorknob at an assigned time. Great people. Our favorite bookstore.
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