As always
As always, our experience in your shop was above excellence. Thank you.
By Pete L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
372 reviews
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Located in downtown Kutztown since 2012, Firefly Bookstore is an independently-owned and operated new and used bookstore. Re-located in a bigger store in 2017, we now have almost 3000 square feet of space for over 50,000 items. We carry a great selection of titles including large sections of children's books, general fiction, sci-fi, mystery and thrillers, religion & metaphysics, cooking, history and biography. We have a selection of antiquarian titles and fine bindings. We also carry board games and puzzles (both new and used), toys, buttons, magnets, small gifts, note cards and each year, a large selection of calendars. We offer free gift wrapping, customer requests and special orders. We buy and trade books whenever the store is open. We have regular events all year long, including author signings and book releases, events for younger children and family game nights.
Firefly Bookstore (fireflybookstore.com) has 372 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 356 reviews with 5 stars · Clear filters
As always, our experience in your shop was above excellence. Thank you.
By Pete L.
Great service, fast shipping!
By DavidLee G.
I have been shopping at Firefly since the opening. Heck, I have been book shopping in KTown for 40+ years and will alway miss the prior stores. However, the level of customer service I have received and observed through Firefly is above and beyond. Seeing new faces that exhibit such a commitment is awesome. Handily, I have nieces and nephews who also love this store. Note to self, remember you need gift certificates. Glad you folks are here!
By Jennifer R.
Firefly is a great small-town book shop. The selection is wonderful, the environment is comfortable and quaint. Definitely a worthwhile stop!
By Stacy H.
Easy and efficient purchase.
By Ellen R.
My cards arrived on time and in perfect condition.
By Shelley
The experience with Firefly was very good! The book I purchased was hard to find and in great shape when it arrived. Quick service as well. Ree (Long Island)
By Ree B.
Your people where very helpful and selecting a number of books for Christmas presents. Thank you, Barry F Woerner
By BARRY F W.