Very pleased.
Exceptional attention to detail and prompt mailing. Product was used but in excellent condition and very complete. All at a very reasonable price.
By Betty J B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
372 reviews
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Located in downtown Kutztown since 2012, Firefly Bookstore is an independently-owned and operated new and used bookstore. Re-located in a bigger store in 2017, we now have almost 3000 square feet of space for over 50,000 items. We carry a great selection of titles including large sections of children's books, general fiction, sci-fi, mystery and thrillers, religion & metaphysics, cooking, history and biography. We have a selection of antiquarian titles and fine bindings. We also carry board games and puzzles (both new and used), toys, buttons, magnets, small gifts, note cards and each year, a large selection of calendars. We offer free gift wrapping, customer requests and special orders. We buy and trade books whenever the store is open. We have regular events all year long, including author signings and book releases, events for younger children and family game nights.
Firefly Bookstore (fireflybookstore.com) has 372 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 356 reviews with 5 stars · Clear filters
Exceptional attention to detail and prompt mailing. Product was used but in excellent condition and very complete. All at a very reasonable price.
By Betty J B.
Book was in better condition than described.
By Vince
Book arrived promptly and exactly as described
By Robert
Even though I am 200 miles away, the experience has been as if Firefly was just around the corner. My only hope is to someday find you in PA and be charmed by the quaint bookstore and your small town staff. On my end, the little children’s book was a favorite of my daughter, Amy, as a child. Mrs. Doodle punk was acted out many times over 50 years ago. Today the family still calls her Doodle, but neither her grown children nor her nieces and nephews knew where the name originated. The book was a Birthday present on Easter when all 24 of our family were here. Amy was thrilled to reconnect with her youthful memories. The other family now knew and shared the connection with their Doodle. Amy teaches 3rd grade in Baltimore. I hope her students enjoy a new glimpse of their teacher. Thank you, Firefly. Bill Elliott
By Bill E.
An independent bookstore with a wonderful mix of new and gently used books. I found a book here that I thought I'd never see again--published in the 1970s and never reprinted--and drove two hours to Kutztown to pick it up. The owner clearly loves books and talked happily to my daughter about good picks for a three-year-old, and her recommendations were perfect. The two-year-old loves them. I wish I lived closer. This is a great bookstore.
By Rebecca
Very quick service. Good quality book
By Kris Edward D.
I am very pleased with the shipping service from Firefly Bookstore . It is an excellent service: from reception to shipping. Everything OK! Sincerely, Sónia Sequeira
By Alberto Filipe A.
Response from Firefly Bookstore· Apr 6, 2023
We're so glad! Thank you!
Prompt shipping was very much appreciated!
By Cindy B K.
Response from Firefly Bookstore· Apr 6, 2023
You are welcome! Thank you for the review.