I didn't like that they Nickle & Dime you...
I didn't like that they Nickle & Dime you. Especially that you must give a tip in order to complete the course. It started off with $25 from Groupon, then they add $10 to register for the course, then you must give a tip ($1 to $50), then you have to pay $5 to schedule the shot certification, then $5 to register for the finger print, then $60 for the finger print package, and 5% if you use a credit card. In addition, they don't send an email confirmation with the webinar link, so you can join the webinar. You must save the confirmation screen and not close it or copy&paste it to an email to yourself(they don't tell you this). They didn't respond to me email, phone calls or text. I had to pay the $10 twice for the class.
By customer
Response from Firearm Training Pro· Apr 10, 2021
Clive Campbell, It is unfortunate that due to your inability to read you put the blame on us. All our terms and conditions are outlined on the Groupon and our website. Out of a class of 62 students you were the only one not able to find the link to join the online class? When you follow the instructions and register, zoom sends you a link with a password to connect to the class. As per our terms, if you do not provide 24 hour notice to reschedule you must re-register, this is why you had to pay again. We would have gladly refunded you the additional fee, if you just asked. As for the other fee concerns, please re-read, these are all outlined prior to purchase.




