Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
29 reviews
FinicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Finical is a leading provider of payment processing services and merchant solutions to traditional and online businesses throughout the nation. Finical is registered with Visa and MasterCard and is sponsored by Wells Fargo Bank. In the merchant services industry, there is a wide range of electronic payment systems for businesses to choose from, and Finical proudly provides just about all of them. They include the ability for merchants to accept major credit cards such as Visa, MasterCard, Discover, American Express, JCB, and Debit cards. We are committed to helping our merchants increase their revenue by offering their customers various payment options. Finical also offers gift cards, loyalty cards, short term business loans, and the very popular cash discount and surcharge program, which enables businesses to eliminate up to 100% of their credit card processing fees. Finical’s goal is to always be ahead of its competition by providing not just money saving solutions to its merchants, but also providing services that will help its merchants increase their revenue.
Finical (finicalinc.com) has 29 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 29 reviews with 5 stars · Clear filters
I just experienced a great "on-boarding" process with the help of Jonathan Mosher, in switching from my past merchant processor to their new program. He helped me every step of the way and was very caring and responded to all questions very quickly. I highly recommend this company!
By drM
Jonathan Mosher was great to work with. Jonathan focused on our needs and as Finical couldn't do everything we wanted Jonathan was very much involved to make sure things that could be achieved were done fast and efficient. Thank you Jonathan for your help thru this process! We have been very happy the way we have streamlined our payment process with Fincal.
By Jon G.
Jonathan has been great to work with. Answering all of my questions and keeping this a very easy experience. He helped me get everything filled out and set up. Feels great to have another thing off the checklist.
By Valorie H.
The company and Jonathan have been great to work with. I have 5 locations and 8 terminals with them. It was fast, easy and has been working great so far with them. Always a fast response to any of my questions. I highly recommend them.
By Louie S.
Switched merchant accounts and Jonathan Mosher made the switch seamless.
By Carlos F.
So far my experience has been wonderful. Processing fees were just getting out of hand and instead of raising our overall prices , we started looking into zero processing companies. I ended up working out with Jonathan and he has been absolutely wonderful. Anytime I need him he is just one phone call or text message away. He has went out of his way to make sure that we are happy and I have absolutely zero complaints. I thought that I would have a lot of pushback from my customers but once they understand that we actually have to pay those fees we have had no issues at all. And of course we always give them the option to pay cash for discount. If you’re looking for zero processing company I strongly suggest you use this one and ask for Jonathan.
By Daniel/Diana G.
Excellent onboarding and follow up frok Jonathan Mosher
By Smart C.
I worked with Jonathan. He was very responsive and got things done in a timely manner. Highly recommend.
By Krystal K.
