fingercomberReviews of fingercomber.com

I only wish I’d read these reviews first. I spent £260 equivalent of around $360 with customs tax to ship to the UK I was fooled by insta and the great imagoes they post. These wigs especially was so poorly made. Big steps not layers meant I had to hack it to pieces to try and even it out and now it’s a short bib. Not what i wanted. I could have made better myself. The wig cap would fit a child not an adult. I wanted to support them but they’ve done themselves no favours. I really hope customers in future go to trust pilot. I’ve learned my lesson the hard way.

This is NOT a reputable company!!!! Do not purchase anything from them! They send you crap, you can't even call it a wig. It will be cheap looking, barely any hair, ill fitting. I paid 90.00 and feel completely ripped off. I bought through PayPal, made a dispute and still haven't got any money back. I repeat run away from this company. You'll regret any purchase.

I'm a customer in the UK and I ordered a wig from Fingercomber. When the unit came, it was thin and the texture looked nothing like the image on the site. I complained to them and they offered me a restyle of the wig which is not beneficial as the wig looked NOTHING like the image on the site. No hope that a restyle would make things better and it would take too long to send it back from the UK for this service. I wanted a use-able wig NOW. So I asked them for store credit in exchange of sending the wig back for a completely different unit. They agreed that that was "fair". So I sent the unit back in June 2021 and I heard nothing back from them. I kept emailing them and they finally responded to say they would look for the return. It's now Dec 2021 and I kept emailing them to ask for my store credit and to see if they'd received the unit return. No answer for 6 months. I DMd them on Instagram with no response. So I went in their comments section on Instagram to ask someone to get back to me about my complaint. They blocked me. So now I'm out of pocket, wigless, with zero store credit. Oh, and blocked I'm flabbergasted and I feel I've been robbed. If their wigs were consistent with what they actually list on their site, none of this would have happened. There seems to be zero quality control and ZERO customer service.

This is a company that misleads customers, sends them cheap substandard, and not as described products. With zero protective packaging, and I mean zero, no hair net, no dustbag, literally a cardboard box and then refuses to refund customers who clearly have recieved a disservice. How disgusting, and from 1 black business owner to another, shame on them. Imagine making a living STEALING from the same customer base you are supposed to be supporting. Fingercomber are an embarrassment. Shameful , Dishonest and Disgusting company. Please save yourself the upset and disappointment.

For the price of this kinky wig, I really expected it to look just like the website. It ships in a small box wrapped in tissue paper with no net or bag to keep the hair together. The overall quality of the wig seems low and the weft really showed through no matter which angle I put it in. There are big gaps in so a wig cap would show. It would take a lot of work and adjustments to make this wig wearable and you would need to leave hair out to make it work. It's not ready to wear out of the box. This is supposed to be a tapered bob so the shape is very important but it looks nothing like the photos and its also not very full. I noticed from youtube reviews that the same wig looked very different in each video, it doesn't seem like they make it the same each time. The hair is also way too light and fluffy so even if you can style it into a decent shape it doesn't stay in place and clearly has a waxy product in it. Overall incredibly disappointing for the price

The pictures of the wigs looked very promising and beautiful on their website, and the reviews on youtube were very positive. But this is pure deception. The wig arrived wrapped in tissue paper, not even in the usual plastic bag. The wig order was the Blowout, which turned out to be straight, kinda the look you get after flat ironing your hair. The hazelnut color looked very dusty and unpolished. Worse of all, the wig did not have full hair, I could see my wig cap in between. For $78, this was a big ripoff. Didn't get value for my money

So, I have mixed feeling about fingercomber products. When you get a good unit, it is freakin' awesome! Very realistic, natural-looking. I get countless compliments and it's nearly impossible to tell it's not my real hair, even from folks who should know better. :-) The problem, however, is that the quality is so hit or miss. I've purchased LOTs of Fingercomber wigs, and probably 40% of them are a disappointment. They're not as full, the shaping is off, something...it's as if they have no quality assurance to ensure you get a unit that's relatively the same as a previous one you purchased. I've been able to get one refund out of probably 10 units - because that one unit was just a hot mess - and even then, customer service person accused me of doctoring the photo. (It was that bad!). But when they're good, they really are awesome wigs, which is why I keep buying them. But $100 a pop is nothing to sneeze at, and Fingercomber has got to get a handle on consistent quality of construction if they want to stay in business. You'll note that online reviews can be awesome or horrible...and both are true! Some of the wigs are awesome, and some (the same exact unit) will arrive and you're like, "WTH???" This really is a breakthrough product, easy to use, no lace front and all that. I had never used wigs before and now use them every day. But the quality control really sucks, so you kinda have to buy at your own risk. The risk is worth it when they get it right, but only if you won't miss that $100 bucks if they get it wrong. I hate to say it, but that's real.

Are U kidding Me???!! I ordered one if their "salonvelope" units and its a cheap , thin, mess! Yeah I only paid $38 for it, and with shipping it came to $46 total. So I didn't lose much, but burn me once, and I'm done! I had planned on trying the higher units but OH heck no!! Total crap!! I've paid less for way better quality synthetic wigs! "Converti caps?"