Low quality
Low quality, but good intentions. The fit is a half measure larger. I didn't bother with returns.
By Cate
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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92 reviews
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The first AI-led fashion house where you decide what we produce.
FINESSE (finesse.us) has 92 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
92 approved reviews, newest moderated first
Low quality, but good intentions. The fit is a half measure larger. I didn't bother with returns.
By Cate
ngl was not sure if it is a legit brand, but turns out it was and their clothing quality is really nice. some people were saying it is shein quality but i strongly disagree, these are much nicer.
By wait
Ordered an outfit from finesse.us which came quickly. Unfortunately was a little too big so I emailed to ask for an exchange where I got a reply straight away saying it was no problem. The next day I received an email confirmation to say my exchange had been ordered. Very professional with immediate response. The outfit quality was great too I can’t wait for the smaller size as I know it will look great on!
By Charlotte C.
Ordered a dress from Finesse.us - the quality was horrible and the fabric was cheap. Reached out to them asking to return my order and get a refund a few weeks ago now and no one’s ever gotten back to me so now I’m over £40 down. STAY AWAY!
By Iga S.