FineRoot OrganicsReviews of fineroot.co

I had wonderful advice and great customer service from Emily.My parcel of goodness arrived swiftly.I can not fault this company

Customer services were excellent

I placed an order for Turmeric plus black pepper etc capsules and they arrived yesterday. I took the three that they recommended and then noticed that they were going to send a repeat order every month. I did not request a repeat order as I had no idea if they were even going to help my OA. I emailed them and was told to cancel the official way ,yet try as I did there was no way that I could cancel monthly orders. So I tried other way stop contact them and they told me to call them. I was not going to call the USA, and decided to ask the bank to refuse the payment. As I was doing this received a phone call from a very Charming man in USA, called Al, I explained what was going on ,and he cancelled everything. Such a nice man and very understanding. I will triple read anything and everything that I see online from now on. I am usually very careful, but this slid by me unnoticed. I respect that Al called me and cancelled my orders,but wondered if I should let others know so they do not inadvertently sign up for repeats. Once again a huge thank you to Al at Fineroots

I am unsure about the impact of the product itself as I have only been taking it for about 10 days, so it is too early to say. I definitely don’t notice any difference at the moment. But I am not happy with the subscription element. It was not immediately clear at the point of ordering and I have to thank reviews on here for making me aware. It has been a complicated process to unsubscribe. I emailed the company and received an automated response. Then nothing. So I went on the website and requested a login, received an email, logged in and looked at my order, which showed more product to be shipped this month. I then looked at FAQ and managed to work out how to unsubscribe. It is not that clear - but can be done. Fingers crossed that is the end of it. Definitely look closely at the small print on your order.

I was assisted with a subscription issue promptly very happy and satisfied thanks.

If there was a minus star I would use it. Like many people on here I received a second delivery which had not been ordered. Naturally I disputed this and was informed I’d ticked a box which is a complete fabrication. As they had taken a second payment I immediately arranged for my bank to block any further payments to them. I have a heart issue and cancer so was unsure whether they would be suitable anyway but decided to get one supply as a trial not a monthly subscription. I had anticipated that some literature would be included to advise users of any likely issues or side effects but nothing was included in the package. This company has no integrity and only highlights the problem of dealing with the American standard of business practice. Caveat Emptor many times if dealing with them.

Great company fast and efficient

Excellent customer support when I placed an order today. Advice offered on the products to purchase to get the best results. Looking forward to receiving my order now. Thankyou.