so simple and precise
they had Just what i wanted; i ordered it; it came quickly. how fine. i'll order from them again.
By Kayci B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
they had Just what i wanted; i ordered it; it came quickly. how fine. i'll order from them again.
By Kayci B.
I love the quality and selection of the merchandise. Monogramming, however, is ridiculously expensive when compared to the exact same items on Horchow. Maybe this could be improved.
By Ruth L.
Shipped on the 23rd, now the 31st, has not arrived
By Betty P.
Response from Fine Linens· Dec 31, 2015
Hi I am really sorry the shipment is taking longer than expected as we shipped this package on time from our warehouse. Unfortunately this time of year there are many delays via UPS and that is totally out of our control. Normally shipping to TX takes 4 business days but with the way the holidays worked out this year the last 2 Thursdays and Fridays do not count like that in the UPS system. We strive on our customer service and this delay in shipping really has no effect on our service.
This site had what I needed and got it to me quickly.
By Sue Ann S.
Excellent service and products.
By happy with my S.
Excellent quality, excellent values, excellent service!
By Thayer A.
Fine Linens has wonderful customer service. They answered all my questions and even though I told them there was no rush getting my order out, they had it delivered in 2 days. I will shop with them again.
By Ellen S.
Excellent service in every way.
By Virginia L.