Great Linens and wonderful customer service!
This is my go to place for fine linens. Customer service has always been great. I would highly recommend them!
By Customer E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
This is my go to place for fine linens. Customer service has always been great. I would highly recommend them!
By Customer E.
Great place to shop, great selection and customer service.
By Michael F.
very good very good
By Customer E.
Wonderful customer service. Great selection. My emails were answered immediately and my items were delivered in 2 days. Will definitely be making future purchases!
By Danielle C.
My tablecloth arrived very quickly and was exactly as promised.
By Sally
Received my purchase much faster than I had anticipated and it arrived in perfect condition. Will definitely buy from Fine Linens again in the future.
By Beverly S.
I've made several purchases from Fine Linens and have never been disappointed. The variety and detailed descriptions allow me to make well-informed buys. Shipping is quick.
By Patricia M.
I heard about the Milagro towels at Fine Linens. Ordered them and just love them. The towels, hand towels and wash cloths are quality, very soft and fluffy luxurious. They are a bit spendy but worth it so far!
By Diane A.