Quick shipping
The return process took a while. They responded quickly when I reached out to them that I had not been credited.
By Jamie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
The return process took a while. They responded quickly when I reached out to them that I had not been credited.
By Jamie
Wonderful merchandise and prompt delivery
By Customerjeane J.
Ordered linens online, and had a very good experience.
By Customer
Just ordered a king bedspread and am delighted with it. This is my only experience with Fine Linens.
By Julie
Good inventory, good delivery
By JR
This is absolutely the very best I have found to purchase fine linens and related items. I have been purchasing for over 5 years. They carry the very best brands, always notify me via online when there is a sale and after researching, they are best in competitive pricing. Moreover, there customer service is exceptional, has always followed through on orders and a follow-up after purchase. They make it feel personal. I wouldn't use anyone else....
By keith G.
supper helpful!
By NAZY
Excellent service
By Lor