Late and incomplete
Only 2 of the four filters I ordered have been received and the partial order was sent to us 2 weeks later than expected. We have emailed and tried the chat with no response
By RICHARD A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
341 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find refrigerator water filters and replacement fridge filters online for less at Filterswell.com. You will find top water filter brands for Whirlpool, PUR, GE, kenmore and more.100% compatible and free shipping!
Filterswell (filterswell.com) has 341 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 76 reviews with 1 star · Clear filters
Only 2 of the four filters I ordered have been received and the partial order was sent to us 2 weeks later than expected. We have emailed and tried the chat with no response
By RICHARD A.
I was asked twice to review this company and their product before even receiving it.
By Scott M.
I ordered a filter over a week ago. I have not received any e-mail about when the item will be shipped, and have not received any response to my two e0mail requests about the shipping and date of delivery.
By Stewart J.
Still haven’t received the items. Ended up buying different ones from Amazon. Maybe someday all get them.
By Joseph G.
Advertised as an NSF, IAMPO and one more tested product and it is not. Won’t use the filters until proof that the filters are indeed certified as advertised.
By Gary
Haven’t received our order yet.
By Michael P.
Did not receive the filter
By Brandon G.
I ordered the wrong filters and CANNOT get an answer from anyone . I sent messages in the chat and wrote an explanatory email asking how to correct this…they have my money! help?
By Pat M.