FilmsjacketsReviews of filmsjackets.com

The quality of my jacket is poor. This seems unusual for films jackets - however their customer service is appalling. The jacket arrived late, just after I'd gone on a 3 week trip which I can prove. They won't acknowledge the issues with the jacket because of the 30 day returns window. It's cheap material, poor quality stitching, it arrived stained. I'm so disappointed that I hate it - and I'm fighting to be heard by customer service, who won't even comment further than "30 day terms have been exceeded"

Filmsjackets made me a custom-sized Uncle Fester coat that was perfect for my costume. Customer service reached out to me with further questions to ensure a proper fit. The final coat arrived on time and the quality was stellar. I am so impressed and will definitely do business with them again.

Read This Review: I apologize for not doing this sooner, it's 2024 but almost 2 years ago in Dec 2022 I bought a Leather jacket based on the Marvel Ghost Rider Robbie Reyes from Agents of Shield and it was absolutely flawless, it was $150 real leather, it still looks amazing, it's the best strong quality, it's still like new and I've worn it for 2 winters in South Dakota, I did spray a waterproofing spray on it tho just to be safe to preserve the leather, their communication was great, I emailed them asked about when itll ship he told me about a week and I recieved it in a very timely manner, I was and still am so thankful for this company, it was like a dream come true, I definitely plan on buying more jackets as soon as I can, thank you so much Flimsjackets.com FYI: If you read on the website it does say that they hand make these jackets TO ORDER in Pakistan so yes it will say in stock but they still have to hand make the jacket which yes it takes a little time, I personally appriciate all the hard work yall do cause it makes it so much more meaningful! I love my jacket and love this company!

The product was horrible. Cheaply made with an iron on patch. Was not at all as described. Communication with the company was equally bad. They refuse to give refunds or returns. Once I stated that I wanted to return the jacket for a refund, all Communication stopped. (((DO NOT BUY FROM THEM))). I should have read reviews.

Terrible experience with this company. The lack of communication resulted in my order being lost. I placed my order and received a confirmation. After that, there was nothing. My order was shipped and I was not notified. I reached out after several weeks of waiting, to learn that my package had been shipped. I never recieved the order. The communication to resolve the issue has been terrible; they don't follow through. The only option is a replacement but through the same carrier, which I was uncomfortable with. I would not recommend this company.

Filmsjackets is legit, but be mindful of sizing. Custom size is the best bet! They respond quickly to emails and great customer service. The product itself is very good quality and well made! Looks exactly like the images on the site. Takes time to arrive but worth the wait, I highly recommend and will likely buy from them again.

This is an update to my last review. My jacket came and it was great. I did notice a tear in 2 places. I was pretty sad and I took some photos and sent them to FilmJackets. I then took the jacket to a leather shop in my neighborhood. The person there said that this was a high quality jacket made from good material. I came home and Film Jackets had written me back and offered me another jacket. I'm honestly blown away by the accountability of FJ. I can't think of a better experience with a business. This is a great company that is responsive to customers and as confirmed by my neighborhood leather shop, creates and sells quality products.

Filmsjackets had great selection. I was looking for a Toronto Maple Leaf Satin Jacket the one they had was perfect. Customer Service was amazing and the actual product itself is great quality.