Filler LuxReviews of fillerlux-usa.com

Response from Filler Lux· Apr 11, 2025

Dear Customer, Thank you for taking the time to share your feedback. We're sorry to hear that you experienced difficulty accessing our full product line. We understand how important ease of access is, especially for licensed professionals, and we sincerely apologize for any inconvenience this may have caused. Please rest assured that we are continually working to improve both the functionality and user experience of our platform. We would greatly appreciate the opportunity to better understand the specific challenges you encountered so we can address them directly. If you're willing, we encourage you to reach out to our customer support team for further assistance. Warm regards, The Filler Lux Team

Response from Filler Lux· Mar 6, 2025

Dear Customer, Thank you for your feedback. We’re truly sorry to hear that the product did not meet your expectations. We take product quality and customer satisfaction seriously, and we'd love to understand more about your experience. Our customer support team will contact you, and we’ll work with you to resolve this issue and ensure you're fully satisfied. Thanks again for sharing your thoughts, and we hope to make it right for you! Warm regards, Filler Lux Team

Response from Filler Lux· Feb 19, 2025

Dear Customer, Thank you for your feedback. We’re sorry to hear that you’re having trouble logging in. We have already contacted you via email to reset your password. If the issue persists, feel free to reach out to our support team for further assistance. Warm regards, Filler Lux Team

Response from Filler Lux· Feb 6, 2025

We sincerely apologize for the delay in your delivery and the frustration this has caused. We understand how important timely service is, and we're truly sorry for the inconvenience. Please know that we are actively looking into this matter to ensure the delivery arrives as soon as possible and in perfect condition. We value your business, and we're committed to resolving this issue to your satisfaction. If you have any further questions or concerns, please feel free to reach out to us directly. We appreciate your patience and understanding. Thank you for bringing this to our attention. Warm regards, Filler Lux Team

Response from Filler Lux· Dec 4, 2024

Dear Customer, Thank you so much for your feedback. We are truly sorry to hear about your experience and sincerely apologize for any inconvenience this may have caused. We will be reaching out to you shortly to listen to your concerns and address any difficulties you've encountered. Warm regards, Filler Lux Team

Response from Filler Lux· Nov 28, 2024

Dear Customer, Thank you for your feedback! We sincerely apologize for the delay in delivery and understand the inconvenience this may have caused. Please know that we are constantly working to improve our delivery process to better serve our customers. We truly appreciate your patience and understanding. If there's anything further we can assist you with, please don't hesitate to reach out. Warm regards, Filler Lux Team

Response from Filler Lux· Oct 23, 2024

Dear Customer, Thank you for your feedback. We are truly sorry to hear about your experience. As per our policy, which is available on our website, it is the customer’s responsibility to be aware of their country’s import regulations. If a package is held at customs, we recommend contacting your local customs office to either release the package or have it returned to us. Please note that a refund for the products will only be processed once the returned package is received by us, and Filler Lux does not take responsibility for seized goods. We value your business and appreciate your understanding. Best regards, Filler Lux Team

Response from Filler Lux· Sep 19, 2024

Dear Danny, We’re truly sorry to hear that your package hasn’t arrived. This is certainly not the experience we aim to provide. We understand how frustrating this situation can be and want to resolve it as quickly as possible. Please contact us directly with your order details at +13475173124, and we’ll investigate the issue with the courier to find a resolution. Your satisfaction is very important to us, and we’re here to assist you every step of the way. Thank you for bringing this to our attention. Best regards, Filler Lux USA