Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making the tax filing process faster, easier, and more secure!
FileYourTaxes.com (fileyourtaxes.com) has 15 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
15 approved reviews, newest moderated first
This site is horrible charged me 85 dollars and my return got rejected numerous times. And I could not find how to correct it. This site is a piece of junk. I ended up filing with someone else. Also the site told me I owed money but when I filed with someone else I was told I was receiving a refund
By Shavonne
too much intelligence needed very difficult for the average person no status was given by way of email or text
By Big D.
Used them the last 2 years and it has been free as advertised. The site is somewhat difficult to navigate, but what can you expect for a free service.
By Eric W.
entering the w2 could not get that section up then to enter the ZKp2 30 tie was impossible after 30 times i did the taxes again with a different company
By Blank
I did a 401(k) In-Plan Conversion in 2024. This was a taxable event, since I was converting Pre-Tax dollars to Roth dollars. This produced a 1099-R with box 1 nonzero; box 7 having code “G”; and box 2a equal to box 1. Their website refused to accept this form, stating “There is an error with the information you submitted. If the distribution code below is 6, H, or G, the taxable amount must be zero for this system”. When I contacted support about this, they claimed that “The taxable amount is 0” on my conversion, which is obviously false and dangerously misleading. When I followed up on this, support also advised me to check a box on their website’s 1099-R entry form to indicate “a Roth Conversion”. However, the only such box they have is for amounts which are “not shown in your Form 1099-R…converted to a Roth IRA” — which would be blatantly incorrect for my conversion and the 1099-R I actually received.
By James E.
It was easy to put the information in but when I had to do an amendment for a seperate issue, the 1040 number were not correct. My refund should have been much more than what it was. Will never use again.
By Keesha D.
DO NOT USE THIS SITE!
By Sherrie M.
Its a cumbersome and difficult site to work with. Also it is not entirely free and if your return is rejected they dont offer a refund.
By Tom
