We love the product
We love the product! Looking forward to full roll out and resolution of issues soon. Good people to work with. Good value too.
By Eli S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
44 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Manage all of your devices from one tool. FileWave does it all.We make it easy to manage all your devices in a single application that supports all major operating systems: macOS, Windows, iOS, iPadOS, tvOS, ChromeOS, and Android.
FileWave (filewave.com) has 44 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 4 reviews with 4 stars · Clear filters
We love the product! Looking forward to full roll out and resolution of issues soon. Good people to work with. Good value too.
By Eli S.
You guys have been great! Your responses have always been timely and have almost always provided a solution. The only exception was with an issue deploying a Microsoft office fileset. Most of our troubles have been when I created my own issues. But thankfully, you've always been able to fix those and get me back on track.
By Tony H.
Response from FileWave· Dec 21, 2020
Hi Tony, We strive to always provide the best product, support and customer service possible. Thank you for sharing your positive experience with both our product and support team. We greatly value customer feedback and are proud to be such a valued partner for you and your team. Please feel free to reach out to me directly at any time if I can be of assistance. Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100
very helpful tech support, understand our problem and solved.
By Jan H.
Response from FileWave· Dec 21, 2020
Hi Jan, We strive to always provide the best product, support and customer service possible. Thank you for sharing your positive experience with our support team. We greatly value customer feedback and are proud to be such a valued partner for you and your team. Please feel free to reach out to me directly at any time if I can be of assistance. Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100
For the most part, everything works great. It is nice you can add LDAP user groups, you just cannot add LDAP users, you have to add them as a local account which will not have the LDAP users password.
By Eric K.
Response from FileWave· Dec 15, 2020
Hi Eric, We love hearing from our customers. We strive to always provide the best product, customer service and support as possible . Honest feedback, like you provided us, helps us achieve that goal. Please feel free to reach out to me directly at any time if I can be of assistance. Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100