Happy with service and delivery
I ordered a chinrest from Fiddlershop's website because they had the model I wanted, in a wood I was happy to buy; and the photos from different angles let me get a better sense of the shape of the chinrest (it turns out that yes, it's a good shape for my chin :-) This is as good as it gets unless you go to a real shop and actually try them out). They're in Florida, USA, and I'm in the UK. The international payment worked fine via PayPal and I got a confirmation email straight away. Four stars not five because there was no estimate of delivery time, and although there was a link to a tracking website I couldn't find in my emails the code I needed to find out where the parcel had got to. On the other hand, the parcel arrived on the Monday ten days after I'd ordered it on a Thursday, so with two weekends and an Atlantic crossing that is just fine. Nicely packaged: secure but not overdone, and all recyclable. I'd be happy to buy from Fiddlershop again if I needed to.
By Helen B.