Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
458 reviews
FFWD Wheels USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FFWD Wheels (Fast Forward) is a Dutch manufacturer specializing in high performance carbon wheels.The brand, employees, and production facilities are located in the heart of Europe’s cycling culture, The Netherlands. Rain, wind, mud and cobbles are all part of daily life and provide the world’s most rigorous testing grounds for our wheels.Our primary focus is on outstanding design, quality and craftsmanship.Fast Forward’s rim technologies and unique artisan wheel building techniques are market-leading and our wheels are WorldTour tested and have been ridden to victories in the Spring Classics, each Grand Tour and numerous World Championships in every discipline.Our current range of products consist of high performance carbon Road, Triathlon, Track, Gravel and Cyclocross wheels available in a variety of options.Fast Forward is proud to sponsor over 40 top-level teams including UCI WorldTour, Pro and Continental along with 650+ athletes worldwide.FFWD Wheels are distributed exclusively in the USA by Radial Sports.Shop Road WheelsShop Gravel WheelsShop Track WheelsShop Triathlon WheelsContact Us
FFWD Wheels USA (ffwdusa.com) has 458 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
458 approved reviews, newest moderated first
Great communication. Quick to respond to a concern and issued a warranty item after assessing some photos shared. Got the new item today and it’s perfect. Incredible customer service. Amazing product. You have me as a customer for life! Thank you.
By Ecnmao
Response from FFWD Wheels USA· Jul 8, 2020
Glad we resolved your issue and you are please Ecnmao! We appreciate your feedback and business, thank you.
I bought a set of FD4 wheels some years ago, and just purchased tubeless tire valves and tape. the shipment was incredibly fast. I really like the wheels, they make a huge difference on my mountain rides. Also stability factor went out the roof. Very good wheels.
By Alan
Response from FFWD Wheels USA· Jul 8, 2020
Thanks Alan!
Nice, light and strong wheels. I have 23 different types, 2 for road riding and one for the track. All of them perform to my critical expectations and beyond
By John
Response from FFWD Wheels USA· Jul 8, 2020
Appreciate the feedback John!
Outstanding service, special thanks to Pam, she give me all the information that I needed
By Ivan C.
Response from FFWD Wheels USA· Jul 8, 2020
Thanks Ivan, glad you are pleased with our service and the wheels, enjoy!
Excellent quality. Excellent product. I love my carbon wheels.
By Bocardo
Response from FFWD Wheels USA· Jul 8, 2020
Great to hear Bocardo, thank you for your feedback!
Very nice rims
By Ivans
Response from FFWD Wheels USA· Jul 8, 2020
Thanks Ivans!
Great customer service, all my questions answered promptly. The wheels are fantastic to!
By Robert
Response from FFWD Wheels USA· Jul 8, 2020
Thank you Robert! Enjoy the wheels!
Great customer service. Prompt communication. Straightforward delivery. Love the wheels!!!
By Mark C.
Response from FFWD Wheels USA· Jul 4, 2020
Hi Mark, thanks for your feedback! We hope you enjoy the wheels and welcome to #teamFFWD!
