Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
458 reviews
FFWD Wheels USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FFWD Wheels (Fast Forward) is a Dutch manufacturer specializing in high performance carbon wheels.The brand, employees, and production facilities are located in the heart of Europe’s cycling culture, The Netherlands. Rain, wind, mud and cobbles are all part of daily life and provide the world’s most rigorous testing grounds for our wheels.Our primary focus is on outstanding design, quality and craftsmanship.Fast Forward’s rim technologies and unique artisan wheel building techniques are market-leading and our wheels are WorldTour tested and have been ridden to victories in the Spring Classics, each Grand Tour and numerous World Championships in every discipline.Our current range of products consist of high performance carbon Road, Triathlon, Track, Gravel and Cyclocross wheels available in a variety of options.Fast Forward is proud to sponsor over 40 top-level teams including UCI WorldTour, Pro and Continental along with 650+ athletes worldwide.FFWD Wheels are distributed exclusively in the USA by Radial Sports.Shop Road WheelsShop Gravel WheelsShop Track WheelsShop Triathlon WheelsContact Us
FFWD Wheels USA (ffwdusa.com) has 458 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
458 approved reviews, newest moderated first
I was able to talk to someone and have all my questions answered. Also the wheelsets were shipped immediately. Overall awesome service and response. In the future I will purchase other wheelsets for road and gravel bikes
By W.
Response from FFWD Wheels USA· Jul 19, 2024
Thank you for your business and review, we hope you enjoy the new wheels and welcome to #teamFFWD!
The delivery was very fast. The wheels shipped from California to Montreal in 24 hours cleraing customs. They arrived via DHL EXPRESS, they were very well packaged and protected. The box came in with no dents or gauges. I have ridden the wheels 500km and they ride like a dream in cross-winds.
By Eric B.
Response from FFWD Wheels USA· Jul 18, 2024
Hi Eric, thank you for your business and review. Enjoy the wheels and welcome to #teamFFWD!
Great sale prices, great quality!
By Isaac J.
Response from FFWD Wheels USA· Jul 16, 2024
We appreciate your business and review Isaac, enjoy the new wheels and welcome to #teamFFWD!
Great Buying Experience, FFWD answered all my questions within hours of submitting. When I pulled the trigger within hours I received shipping confirmation. Two rides on the so far and the ride matches the customer service. Well Done FFWD.
By Jim
Response from FFWD Wheels USA· Jul 8, 2024
Thank you for your business and review Jim, enjoy the wheels and welcome to #teamFFWD!
Responded to a question about my new wheel on the 4th of July!
By customer
Response from FFWD Wheels USA· Jul 7, 2024
We appreciate your business and hope you enjoy the new wheels!
Great customer service.. Quick delivery.. Quality product.. Competitive pricing.!!
By Ryan
Response from FFWD Wheels USA· Jun 29, 2024
Thank you for your business and review Ryan, enjoy the new wheels!
Fast shipping, well packaged, for a great price.
By Michael
Response from FFWD Wheels USA· Jun 23, 2024
We appreciate your business and review Michael, enjoy the new wheels!
There was a sense that the whole buying and shipping experience was handled by people just dealing with me and my order. I had questions about hub options and installation that were quickly answered. The shipping was changed to a different option then I chose w/ no cost, but a better shipping option. Great customer service.
By Jeff
Response from FFWD Wheels USA· Jun 20, 2024
Jeff, thank you for your purchase and review! Enjoy the new wheels and welcome to #teamFFWD!
