ferrymorse.comReviews of ferrymorse.com

I placed an order online and received my items but the items that I purchased from this company were not what I expected, I called Customer Service and spoke with Donna who assist me with returning the products the company advertises free shipping, but failed to advertise if the items you purchased from the company didn't meet your expectation you would have to pay for the shipping back to receive the refund of your items. Nowhere on this website states You as the consumer would need to pay for shipping if you decided the items didn't meet your expectations. Shipping is expensive and everything is going up in this country this is ridiculous. If I would have known this before ordering my products all 15 items, I purchased from the company I most likely wouldn't order from this company and went elsewhere.

Ordered seeds online. After a week, tracking was still showing: Shipping Label Created, USPS Awaiting Item After an email to customer service, I got a reply blaming USPS. A phone call to customer service also blamed the post office, and I was told my order could not be cancelled because it was "on the way." I order stuff all the time from other vendors and it shows up, or they take responsibility. Ferry Morse blames the post office. Avoid this company.