Scam
This company does not deliver as advertised. The flowers are cheap plastic and overpriced. Better can be bought at a Dollar Tree. If you want to return, they want you to return to China.at your expense. AVOID THIS COMPANY!!!
By Rosalind S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
15 reviews
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Fernvalee is listed under Home & Garden Services.
Fernvalee (fernvalee.com) has 15 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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This company does not deliver as advertised. The flowers are cheap plastic and overpriced. Better can be bought at a Dollar Tree. If you want to return, they want you to return to China.at your expense. AVOID THIS COMPANY!!!
By Rosalind S.
Just say no to pop up ads. I ordered 9 sets of 7 stems, received one set and was charged around $63. I have had multiple responses to my email inquiries; however as with everyone else, the company indicated my order was fulfilled. When I asked them to explain what "Qty 9" means on my order form, I received no response. I plan to see if PayPal can get me a refund.
By Mimi
BEWARE!!!This site is a scam. They advertise big full flowers and they are small bundles. When I tried to return them for a full refund they denied it. I just want to warn others out there, so they aren't taken for a ride also.
By Mary D.
Their website descriptions are confusing and misleading. I wanted to return my order, and that was even less helpful. Once their song and dance started, I knew I was scammed. Buyer beware. These flowers are not worth the price I stupidly paid. I learned my lesson!
By Dummy
Do NOT, I repeat Do NOT place an order with this company. I ordered 3 packs of 7 bundles of artificial flowers. It should have been 63 flowers. I received three sticks which equals about 21 flowers. When I emailed them asking where my flowers were, the response was we fulfilled your order! I literally responded to that email advising they were full of 💩. Save yourself the headache. There are other merchants who deliver. I wished I had done a little more research on to find the first merchant I ordered flowers from that delivered before I placed this order.
By Yolanda T.
Buyer beware! An absolute scam. Ordered 6 bundles of flowers, received 1 bundle that was a stem short so 6 instead of 7. Ordered multicolored and got purple. When I complained was told "so sorry, you got what you ordered" and when I said no I didn't I stopped hearing from them. What a scam!!
By Cindy
The advertisement makes it look like you get a plush floral arrangement, but in reality you get a very slim stem with a few flowers. It took one of each color to baldly fill a very small hanging basket. What they picture in the advertisement would probably cost several $100 But they claim it was one. That's kind of
By Debra T.
Products are cheap quality that I could've bought from the dollar store and got better items cheaper! No communication whatsoever and their "contact us" option is just an email address with no return response! Take a fools advice and DO NOT order anything from them!
By Deena D.