Terrible experience with this company i…
Terrible experience with this company i only hope they can make it right. First i had to wait over 2 months to receive with zero communication. I was at the point where i was asking paypal to refund my money. Next i opened the box and seen it all in pieces with zero instructions or reference to a place to find the instructions. When i finally found the instructional video it did not help one bit. I could not get the sleeve on evenly and had to try many many times and still failed to get it on evenly. It always bubbled and never gripped properly. I ended up ripping all the sleeves except the last one due to terrible instructions! Next i thought maybe if i add a vacum pump to help suck in some of the rubber it would stay on better. But id already been told to install the bulb and now it would not come off. Well in the video it appeared to come off easily so i pulled it off and now when i pump up more then 4 pumps it squeaks and no longer holds pressure. I can’t even use 2 lbs without it sliding off. This company needs to assemble the product and test it for function. It should not be on the customer to assemble it. Everything should work as required right out of the box. I am asking that the company send me a new wrecking ball assembled and in working order to make up for this nightmare of an experience. that is how you can make this right.
By Matt G.