Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
555 reviews
Fender Musical Instruments CorporationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
An American icon, Fender was founded in Southern California and has established a worldwide influence that extends from the studio to the stage—and beyond. Everyone from beginners to the world’s most acclaimed artists have used Fender instruments, amps and gear, making the company not only a revered industry leader but a cultural symbol that resonates globally. Nearly seven decades since founder Leo Fender built his first electric guitar, Fender’s reach transcends instruments and accessories, encompassing a range of innovative digital experiences that fuel musical expression and serve players at every stage–on every stage.
Fender Musical Instruments Corporation (fender.com) has 555 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 417 reviews with 5 stars · Clear filters
Got Squier Jazz Bass and Small Fender acoustic. Can't say anything bad. Acoustic guitar had really good case included. Sounds really good, especially for its price. On Jazz I have played more than 5 years 8-12 times a month ( rehearsal are not included). I have changed bridge and tuning keys to Schaller, put DiMarzio Ultra Jazz pickups and overall sound is pretty good!
By Unsatisfiedcustomer
"Keep on rockin' in a free world"- Neil Young
By Colden M.
I've played Fender/Squier for decades, and I currently own several of their American, Japanese, and Indonesian guitars and basses. They're all great instruments. I've never had to deal with their customer service until a couple of weeks ago, and they friendly and responsive. I bought a gig bag that was getting across the board great reviews. After a month or so, however, the handle on mine split wide open. I sent a pic and a copy of my receipt, and they sent me a new one right away. Totally painless. In a side note, my wife recently bought a 2014 VW Golf. My son and I were driving around listening to some music, and I mentioned how good I thought it sounded. He said, "They're Fender speakers, you know." I didn't.
By Kevin R.
Fender stands the test of time, and makes some of the best Guitars and Amplifiers on the planet. I have worked at vintage music shops and seen Fenders from the early days. The Fender Strat I own and gig with is a workhorse. Leo's legacy lives on.
By Ravensha
I got my great stratocaster, it's the dream like you imagined. Great experience :)
By Glenn S.
Fender Newport Bluetooth Speaker failed; Contacted the company via their phone number after the Newport failed (all lights flashing, indicating overheating battery). Brad informed me that there really isn't a fix for this, and without hesitation set up a replacement to be sent to me. It was the easiest transaction I've ever had with any company in my life, especially considering how awesome their other products usually are. By far, I recommend this company, AND their customer service.
By GreyPup T.
Excelente productos sobre todo de la serie "American Standard". Para aquellos que buscan un sonido clásico y que a su vez se adapta a la evolución de la música actual.
By Gabriel L.
Top Notch A+++
By Power B.
