Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
555 reviews
Fender Musical Instruments CorporationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
An American icon, Fender was founded in Southern California and has established a worldwide influence that extends from the studio to the stage—and beyond. Everyone from beginners to the world’s most acclaimed artists have used Fender instruments, amps and gear, making the company not only a revered industry leader but a cultural symbol that resonates globally. Nearly seven decades since founder Leo Fender built his first electric guitar, Fender’s reach transcends instruments and accessories, encompassing a range of innovative digital experiences that fuel musical expression and serve players at every stage–on every stage.
Fender Musical Instruments Corporation (fender.com) has 555 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 417 reviews with 5 stars · Clear filters
Best customer service i have ever experienced form any company. Picked up my broken acoustasonic, and fixed it and shipped it back to me in one day, for free. Couldnt recomend them anymore. Thanks Daniel Uk Fender
By Luke J.
Bought American Ultra Jazz bass recently, and I like it very much, the right tone I've been searching for
By Liam G.
Just wanted to give a shoutout to Fender for making amazing gear. I’m looking forward to seeing them add the Tele Deluxe to the mod shop!
By Landon M.
Fender mustang gtx 100. A absolutely brilliant amp. It's so good I sold my boss gt100. This amp is out of this world. WiFi. Bluetooth. Fender tone app. This amp does it all. Incredible. Would give 10 stars if I could.
By Ben S.
Used Fender direct a few times , last order a bit of a hiccup as it didn't properly go through from my end. Tris Jeffries in customer support went above and beyond to sort it out despite me saying it was no biggy, will use again safe in the knowledge customers are valued and treated with respect
By Dave K.
Un grand classique qui ne change pas en qualité depuis de longues années. Ma Telecaster me suit partout et peut quasiment tout jouer, du rock le plus violent à la folk la plus douce, en passant par le funk. Je recommande très fortement, des marques aussi connues qui continuent de produire des instruments de qualité à des prix honnêtes pour les débutants comme les confirmés, ça ne court pas les rues
By Théo
I got a faulty Jaguar bass guitar from fender. The pick guard is warped. I sent in photos via email and was quickly given a shipping label to return the item. I will be doing my research but will definitely be buying my next bass from them.
By Evelin G.
Excellent customer service from Fender, ordered a replacement neck which went a bit stagnant in delivery, however the customer service I received from Tris Jeffries is unparalleled to any of which I’ve received before. He was incredibly friendly and really stayed on top of my order, keeping contact ensuring it’s delivery. Incredibly grateful. Thanks tris!
By Jack H.
