Customer Service Is Good!
Someone answered my questions, he was so polite and helped me choose. I received my order today. Twas cool man!
By Henry C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
555 reviews
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An American icon, Fender was founded in Southern California and has established a worldwide influence that extends from the studio to the stage—and beyond. Everyone from beginners to the world’s most acclaimed artists have used Fender instruments, amps and gear, making the company not only a revered industry leader but a cultural symbol that resonates globally. Nearly seven decades since founder Leo Fender built his first electric guitar, Fender’s reach transcends instruments and accessories, encompassing a range of innovative digital experiences that fuel musical expression and serve players at every stage–on every stage.
Fender Musical Instruments Corporation (fender.com) has 555 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 22 reviews with 4 stars · Clear filters
Someone answered my questions, he was so polite and helped me choose. I received my order today. Twas cool man!
By Henry C.
Бесспорно, легендарный производитель. Живая классика. Брал Fender Stratocaster, из серии Player. Естественно, речь о законодателе гитарной моды. Однако, американцы позволяют себе небольшие небрежности в маленьких деталях - речь о стыке панелей. Но это это иногда даже в плюс бунтарскому духу рок-н-рола этих инструментов)
By Олег Н.
This is a review of the Support Desk of Fender Play, but I assume the same also applies to other Fender areas since it is part of the same company. I had an issue with the availability of Fender Play in my home country, and contacted the Support Desk. A senior Gear Advisor answered my query almost immediately with a helpful response. Too bad Belgium customers cannot sign up for Fender Play, but at least I received a quick response.
By Frank
Being a British user of Fender, thought I would give them a little push.in the right direction... Still can't quite work-out the reason why there is so much cost difference between the American Fender's and Mexican's? but who care's. (: Warning:Please do not switch all of your manufacturing away from the USA, otherwise I'm not buying any more Fenders, and will buy a Rick instead. Cheers
By joe A.
Im in love with my christmas fender stratocaster. I will be playing and strumming all new year .
By Dick P.
Really love their learning app, very helpful and easy to use, i can;t believe i'm finally learning!!
By S&A L.