Fender Musical Instruments CorporationReviews of fender.com

This was the quickest and the most helpful answer i 've ever received! It was a technical issue for a Mexican Jazz Bass 1999. I wanted to know about the truss rod nut and Mark (at the end the details) helped me a lot! Thanks a lot! Mark B Player Experience Representative Fender Musical Instruments Corp. 4625 E Paradise Village Parkway N Phoenix, AZ 85032

Kane Kitchen was a great help in guiding me through the warranty process. The customer service was exemplary!!

I had recently pruchased a Fender Telecaster direct from Fender. Kane Kitchen, Consumer Relations, handled the ordering and shipping. Kane could not have been any more helpful, or knowledgeable helping me to pick out my first Fender guitar. Kane, people like you are few and far between. Thank you again, I give you a 5 Star Plus. Dave Hryckowian

Kane Kitchen is an exemplary customer support agent, I have never had such a good experience with a company regarding an issue as I have with this person leading my support ticket. Thank you to Kane and Fender for all your hard work trying to correct my issue with the Switchboard! I had been living in frustration long before contacting Fender support and, quickly realized, that I should have reached out sooner regarding their product.

Had a very complicated issue regarding several faulty Fender pickups from multiple sets and both Caesar T & Justin G went above and beyond in resolving the issues with the pickups and getting me complete functional sets. Definitely not a just a simple replacement. Very timely response and communication. Thank you both again! Mike

Best customer service on the planet. Fast response with zero issues. Thanks for all your help, Mark. Rick

I just purchased a bass from Fenders MOD Shop. This is, by far, the sweetest thing I've ever laid my hands on. OMG! Everything about my new bass is more than perfect! And it plays as well as it looks , and it is breathtaking! Well done! Brilliant!

I recently contacted Fender EMEA regarding a problem with my guitar. I received prompt attention and support and Louis and the team went above and beyond to resolve my issues. This experience reminded me why I’ve been a loyal Fender customer for many decades, I couldn’t be happier!!