Fellowes-shredder.comReviews of fellowes-shredder.com

This is the worst paper shredder ever!!!!! it is not working due cooling down more than it is running. Fellowes are impossible to contact. I want my money back as the shredder is not fit for purpose

If I could give this brand/company a 0 star I would but it would not allow me. The worst shredder to exist. It is falsely advertised as the “world’s toughest shredder”. It is a complete waste of money as the shredder keeps getting stuck when shredding one paper and I have to keep taking the paper out. It makes a loud sound and the fellowes oil does not help at all. Contacted customer service for assistance. They denied to repair or replace the product or provide any advice or assistance. Rude and dismissive people. Also. They breached confidentiality and sent my contact details to the wrong people. Do not buy a shredder from fellowes! Complete waste and false advertisement.

Just brought a new shredder after reading glowing reviews online ...I should have tried here first . It worked for about a week and now wont shred. Dont buy one . Its a big beast which will just go onto landfill . Have not tried to get a refund yet but will post results of that.

I bought the most expensive shredder that I've ever owned from Fellowes, it is a Fellows 12C and is suppose to shred upto 12 pages - it can't even shred 1 x page! I'm constantly trying to dig out the paper that just builds up in the shredding blades!! Do not buy, it's such a hassle, total waste of time and money.

I really would not recommend Fellowes shredders. I have had nothing but trouble with mine. Each time I have shredded a few pages, it gets jammed and I've needed to spend hours (literally) trying to get paper bits out of the machine. I even purchased their own brand of oil in order to prevent this problem to no avail. They won't replace it as it is out of the 1 year warranty and did not offer to repair or have a look at it.

Useless. Fellowes 60Cs - incapable of shredding postage labels which is all I want / need to shred. Complained and was told by the company it is only for shredding paper, not labels. 'That is what the advertising says'. Strange, I thought labels were paper. Refused to allow me to return it as faulty. Can't return it to supplier under distance selling regulations as I had to use it to prove it is completely useless. Suggest you think twice before buying one of their products and make sure you know EXACTLY what you are likely to want to shred over the life of the shredder.

Cash back offer is a con. Ordered a shredder from Argos for home delivery, even provided Fellowes with the serial number but somehow the argos emails are not sufficient as proof of purchase. If I didn’t keep the shredder, then how do I know the serial number? My mum is ill with cancer and now I have to chase Argos for an invoice!! Appalling experience. I provided the serial number - how much proof do you need! I don’t have the time or energy to care for a cancer patient and chase Argos for an invoice when all proof of payment and delivery confirmation emails were forwarded. Any excuse not to pay out.

I bought a Fellowes shredder from John Lewis, as I was told by various people that Fellowes shredders are brilliant. What a load of rubbish. It's been a complete nightmare. In the end I got a refund from John Lewis. It can barely shred three A4 sheets one at a time and not jam. It was also supposed to be anti-jamming!!!! The basket is about a 1/4 full and all the shreddings are jammed in the top part where the blades are. By far the worst machine I have ever bought. I will be replacing with a Rexel, which was my previous shredder that lasted about 10 years and did huge amounts without jamming. I wanted to attach a picture, of a jammed unit, but doesn't appear that I can.