Loyal customer
Excellent customer service and product. Quick delivery as well.
By Aine
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
felixandfetch.com is listed under Pet Stores.
felixandfetch.com (felixandfetch.com) has 139 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
139 approved reviews, newest moderated first
Excellent customer service and product. Quick delivery as well.
By Aine
Product helps with bad breath but not quite enough!
By Stacia F.
Easy to use website. Ordered more of the product needed and put it on a subscription Hoping it comes as promised.
By Ellen
Still Waiting for my product.
By Mark K Bjelland S.
Hi, I have used your product before and it works well, however, I ordered back on 12/31 and have not received my order yet. Can you look into this for me and provide an update and status on my order, please? Thanks in advance. Update: Felix and Fetch contacted me 24 hrs after I reached out to them and kindly informed me that there was a delay in shipment due to a high volume of business over the holiday, and it looks like it'll ship out next week. I've changed my 1 star review to 4 and suggested that they add a feature that'll email customers to inform when an item sells out and a delay is expected. Thanks F+F.
By KB
Good product, delivery and help when needed would reccomend this company
By Daniel D.
Orders are always timely and complete. Both cat & dog like their water!
By Geoffrey B.
Speedy delivery, product that works sweetening my dogs breath, easy ordering
By Marilyn F.